Privacy Policy

Superlife (“we”, “us”) helps you keep your health information in one place. Your health data is sensitive, and this policy explains plainly what we collect, why, and what we never do with it.

What we collect

• Account information. Your name and email address when you sign in with Apple or Google, and your phone number if you verify it by text message.
• Profile details. Basics you choose to share during setup, such as your date of birth, sex, and country, used to put your results in the right context.
• Health information you add. Records, results, notes, and messages you send in chat.
• Recordings. If you use Record, the audio you capture and the transcripts and notes generated from it. Recording only happens when you start it.
• Purchase information. Subscription status from Apple and our payments processor. We never see your card details.
• Usage data. Basic technical information such as device type and app version, used to keep the app working reliably.

How we use it

• To provide the app: storing your records, answering your questions, and turning recordings into notes.
• To process your questions and recordings with AI service providers acting on our behalf under contractual confidentiality obligations.
• To maintain security, prevent abuse, and improve reliability.

What we never do

• We never sell your data.
• We never use your health data for advertising.
• We never share your health data with anyone except the service providers needed to run Superlife, or when the law requires it.

Where your data lives

Your data is stored with reputable cloud infrastructure providers and encrypted in transit and at rest. Access within our team is limited to what is needed to operate the service.

Your choices

• You can view and delete individual records, recordings, and conversations in the app.
• You can delete your account and all associated data from the You tab, or by emailing us. Deletion is permanent.
• You can request a copy of your data by emailing us.

Retention

We keep your data for as long as you have an account. When you delete your account, your data is removed from our systems within 30 days, except where the law requires us to keep specific records longer.

Children

Superlife is not intended for children under 13, and we do not knowingly collect data from them.

Changes

If we make material changes to this policy, we will notify you in the app before they take effect.

Contact

Questions or requests: support@superlife.app.